DevOps & App Evolution • Media & Entertainment • Microsoft
Azure Governance & App Modernization
A leading telecommunications and entertainment company achieved application billing availability levels of 99.95%.
About the client
It is a Mexican conglomerate of Brazilian origin providing telecommunications, entertainment, cloud services, streaming, and e-commerce services across Latin America, owned by the Mexican company América Móvil.
The brand was created and first launched on September 17, 2003, in Brazil, resulting from the merger of several telephone operators in that country owned by América Móvil. In 2005, América Móvil announced the expansion of the brand to other countries in Latin America.
Claro has a presence in 15 countries across the continent, with approximately 262 million wireless customers, 30 million fixed lines, 17 million broadband accesses, and 16 million cable television subscribers.
Needs
The client is looking to expand their scope of Microsoft Azure services usage following best practices. Therefore, their first priority is to create a solid structure for resource and cost control.
Following this, they plan to migrate their existing applications to Azure and address the necessary points to achieve a successful implementation.
Solution
Nubiral offers its client access to its professional services team focused on Microsoft Azure to ensure the proper implementation of activities outlined in the following proposal. Nubiral proposes to apply a consultancy service to implement the «Azure Cloud Adoption Framework» and migrate the client’s various applications over a period of 6 months. The proposal includes the following Phases and Activities:
PHASE 1 – Microsoft Azure Governance
– Establishment of structures, naming conventions, and Minimal security baseline for core services.
– Security best practices.
– Environment parameterization and standardization.
– Billing + tagging + remediation.
– Continuous compliance framework.
– Policies.
PHASE 2 – Infrastructure Construction and Application Migration
– Architecture.
– Pipelines.
– Infrastructure.
– GIT.
– Networking.
– Automation and DevOps.
– CI/CD Pipelines.
– App lifecycle.
– GIT workflow and versioning system.
– DevOps Workflow.
– Testing.
– Infrastructure provisioning.
– Application Modernization.
– Assistance in Application Conversion.
– Security Schemes.
– Creation of High Availability Architectures.
– Assistance in on-premises connection.
– Code modernization consultancy.
PHASE 3 – Accompaniment
– Knowledge Transfer.
– Support on configurations and best practices.
Results
The client achieved application billing availability levels of 99.95%, compared to the previous 95.1%. This translates to a reduction from 241 hours per year to less than 60 minutes of downtime. Additionally, they managed to reduce the number of manual tasks, which previously took an average of 3-4 weeks, to just 3-5 days thanks to the implementation of automated processes with Terraform and Ansible. Finally, in terms of virtual machine autoscaling, they reduced the time from 2-3 days to just 4 or 5 minutes.
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