Monitoring & Intelligence | Telecommunications | Zabbix
IT infrastructure monitoring in the cloud
Leading communications company reduces handwork by 40%, improving its daily operations through the correct use of Zabbix.
About the client
The client is one of the largest companies in internet services, mobile communication, and on-demand content access in Latin America.
It manages hundreds of thousands of customers throughout the region and experiences a growing data traffic year after year.
Within its business portfolio, they own an online on-demand subscription and rental service for movies, series, documentaries, and concerts, accessible on any type of device and at any time.
Needs
The company in Argentina had implemented Zabbix, as a monitoring and control tool for different aspects of its infrastructure, applications and business processes.
The lack of specific experience and in-depth knowledge of the tool led to an under-use of the product.
In other words, it did not provide process optimization, because the best practices recommended for this type of facilities were not taken into consideration in the deployment.
Solution
A survey of the current infrastructure was carried out, recommending to reengineer the infrastructure that was deployed, and applying good practices such as: distributed monitoring, partitioning of the database and layered architecture, among others. With this change, it was possible to generate the automation of manual processes reducing manual work by 40%.
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