DevOps & App Evolution • Media & Entertainment • Microsoft
RPA process automation with Azure DevOps
A major entertainment company improves the execution of change flows in its RPA infrastructure by 80% through automation with Azure DevOps.
About the client
A global company with more than 50 years in the entertainment industry, present in 19 countries across America, Europe, and Asia.
Known for its ability to create inspiring experiences, it combines technological innovation and social commitment to drive sustainable growth.

Needs
The company faced significant limitations in the traceability and analysis of the logs generated by its process automation platform (RPA), hindering decision-making and control over change flows in the infrastructure.
The lack of centralized visibility and low-performing reports created operational inefficiencies and consumed key technical team resources.
In a highly competitive and globally distributed environment, they needed a scalable solution to monitor, manage, and optimize automated processes in real time.
Solution
Nubiral proposed implementing AWS OpenSearch as the core of the solution.
The project included a detailed assessment to properly size resources, design the AWS network, and build the infrastructure according to the client’s specific requirements.
AWS OpenSearch was configured to integrate with the logs generated by BPM servers, and customized dashboards were developed to provide agile visualization, real-time monitoring, and efficient data management.
Results
Thanks to this solution, an 80% improvement was achieved in the execution of change flows on the infrastructure supporting the RPA platform, along with a 70% improvement in report performance, reducing operational times and increasing overall efficiency of automated processes.
