Hybrid Multi-Cloud • Education • Microsoft
Mexico University rethinks its traditional education model
Technological environments for conducting online classes, assessing students, and ensuring continuity of educational programs.
About the client
A public autonomous university located in Sonora, Mexico.
A dedicated entity committed to the formation of comprehensive, competent, and entrepreneurial professionals.
Focused on the generation and application of knowledge and the dissemination of science, culture, and sports to contribute to the sustainable development of the community.
Needs
The client is seeking a partner to provide a package of professional services specialized in implementing Moodle 3.11. They aim to create a new structure encompassing infrastructure and configuration of the Moodle platform from end to end.
With the aforementioned requirements, the following items need to be addressed:
1. Upgrading to a new version.
2. Migration of existing courses.
3. Configuration using best practices for all involved elements.
Additionally, ITSON wishes to delegate the administration and support of the infrastructure to focus solely on configuring resources within the Moodle platform. Therefore, they require:
– Support and maintenance of the installed Moodle solution.
As a final point, the ITSON team wants the partner to provide training and knowledge transfer regarding the Moodle platform to cover all the necessary knowledge for operating the «Virtual University.»
It’s important to highlight that the platform is intended to be hosted on the Microsoft Azure cloud, and the partner should establish the best scenario to achieve a robust and solid solution for the «Virtual University.»
Solution
Nubiral has a team of specialists composed of Architects, DevOps, and SysAdmins who are experts in cloud and on-premise technology. Through our consulting services, solutions, monitoring, and managed services, our clients incorporate cloud technology into their business to make their operations more efficient. This service is aimed at companies that need to implement changes or evolutions in their current technology or incorporate new technologies into their projects, support, improve the application development process, and automate and auto-scale their infrastructure and software products. It is an ideal service for companies with complex technological solutions that are constantly evolving or in need of continuous improvement.
Nubiral provides sophisticated support, consulting, focal points, and project management services to propose technological solutions that help improve the operation and continuity of our clients’ businesses. The service is provided through a team of specialized and certified Architects in the technologies of the main Cloud Providers (such as Microsoft Azure). A work team will be provided, as well as the SLA of response times to be defined with ITSON.
The focus of operations is on guaranteeing response times and customer attention, and ensuring that changes in the infrastructure occur more reliably, more frequently, and with special attention to change automation. This makes it possible, regardless of the provider, not only to provision a new service (server, database, etc.) but also to update the configurations of existing services, verifying that such modifications have been successful through automatic reviews. It also plays an important role in monitoring, as well as some of the more complex aspects of configuration management.
To this end, the Nubiral team defines a scope in the tasks to be performed:
Infrastructure project management: Based on automation through scripting in technologies available in the market.
Assistance at each stage of the project: Planning, Design and Development, Implementation (Deployment), Support, and Maintenance.
Infrastructure analysis and improvements: Based on analysis and optimization applying automation techniques and technology.
Consulting, implementation, and management of Serverless platforms (FaaS): Azure Functions, among others.
Results
In two weeks of work, with the content already generated locally, the educational institution was able to create the technological environments for conducting online classes, assessing students, and generating the necessary exams or tests, allowing for the continuity of teaching programs and monitoring of students. The current uptime of the platform is 100%, ensuring the attention of the student body, which has increased by 400%.
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