Monitoring & Intelligence • Computer & Electronics • Zabbix
IT Monitoring with High Availability Hosted in the Cloud
Design of a Customized Architecture and Solution Providing Real-Time Insights and Early Problem Detection
About the client
An Argentine company with administrative headquarters in Buenos Aires and industrial sites in Tierra del Fuego. It operates diverse business units:
- Manufacturing: Specializing in the production of electronic devices, mobility, and auto parts.
- Retail: Managing commercial channels and retail activities.
- Innovation: Dedicated to the design and manufacture of electronic and mobility devices.
In 2022, the company recorded an annual revenue of approximately $2 billion and is partnered with international brands such as Samsung, Toyota, Ford, General Motors, Mercedes-Benz, Volkswagen, and Stellantis.
In 2023, it ranked among the top 100 Argentine exporting companies and has more than 4,500 employees.
Needs
Our client, a leading company in its sector, approached us with a specific request: they needed a cloud-based IT monitoring solution fully prepared for high availability and installed with best practices.
The company had experienced unplanned downtime issues in the past, significantly affecting their productivity and ability to deliver high-quality services to their customers.
Solution
Our team of monitoring specialists created a customized solution tailored to our client’s needs. In the initial phase of the project, we dedicated time to understanding their current infrastructure and the specific requirements of their business.
We designed a high-availability architecture that provides real-time insights into the infrastructure, allowing for early problem detection.
Additionally, we ensured the system’s scalability and maintained rigorous security practices to preserve the confidentiality and integrity of the client’s data.
Results
Our client experienced a significant reduction in unplanned downtime, which increased their productivity and improved customer satisfaction
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