What is HealthBot?
HealthBot is a virtual channel of support that uses cognitive technologies such as artificial intelligence, in order to optimize and speed up the times of health institutions: clinics, hospitals or health care centers. In this way, the staff of these institutions can focus on more complex tasks that involve human participation.
Among its benefits, patients can make an appointment in the morning, even if they show the first symptoms late at night. They can also access information, suggestions and assistance 24 hours a day, 7 days a week to improve your health.
During the bot development, doctors and healthcare providers can incorporate basic FAQs so that visitors and patients get the information they need.
They can also schedule follow-up appointments using a patient's reservation history, send reminders about upcoming appointments, manage their medical orders and prescriptions, and even manage payments.
HealthBot will chat with patients in a friendly, humane and personalized way.