Healthcare is an industry where technology can help improve people’s quality of life.
Innovation and digital transformation are crucial to take healthcare to a new level. For example, automation is a fundamental piece to generate efficiencies when resources are limited, artificial intelligence (AI) is a new way to generate higher precision in diagnoses and treatments, large volumes of data are key to bet on personalized and preventive medicine, intelligent inventory management allows avoiding wastage of medicines and telemedicine brings health services closer, among other benefits.
Change of mindset and technological upgrading
To make progress on all these benefits, healthcare companies need to move forward by changing their cultural mindset and put the patient at the core of their operations. Besides, they also need to modernize their applications. These two requirements are strongly linked.
Old legacy systems are a real obstacle in this transformation process. It is true that they have worked perfectly for years and a lot of money has been invested in them. But it’s time to move on.
Solutions like Nubiral’s AppEvolution ensure that existing applications can be modernized by improving fundamental aspects such as performance, security and agility.
In this way, a match with market needs is generated. Today’s users need simple, user-friendly, intuitive and effective applications and, in the specific case of healthcare, these needs are exponentially enhanced. For example, a person who needs to contact a clinic is probably already experiencing a stressful situation and does not need to wait in endless lines or get appointments several months away.

Intelligent automation for healthcare
Intelligent Automation plays a key role here: from smart calendars to optimize the delivery of appointments to the analysis and approval of benefits or transactions with laboratories with full traceability, optimization opportunities are countless. In all cases, human error is minimized, response times are accelerated and, most importantly, the patient experience is significantly improved.
For example, in the case of extensive or chronic treatments, it is possible to anticipate medication or test orders based on the time elapsed since the previous ones.
If OCR (Optical Character Recognition) technology is added to this, the healthcare company incorporates the ability to use for business benefit the data contained in all its existing documents: digital prescriptions, medical studies, medical records, authorizations, supplier invoices, etc.
The importance of A.I.
And, of course, the growing importance of AI in healthcare cannot be overlooked. In addition to the already well-known analysis of diseases through images with increasing levels of precision or demand forecasts to optimize the production of a given drug, there is now the power of generative AI (GenIA) to deliver new solutions.
Specifically, ChatGPT and GenIA technologies can not only enable conversational assistants like HealthBot, capable of speeding up and making care more empathetic, but also have the ability to answer specific questions about information stored in documents, audios and images. Specifically, these AI solutions could be used to read and analyze medical studies and streamline the analysis of a patient’s medical history.
In short: the more healthcare companies that modernize their technological infrastructures, the higher the quality of the services they provide and -as a consequence- the better the health of the population.
At Nubiral we are experts in developing technological solutions for different areas. Contact us to learn more.