Data & Innovation • Financial Services
Automation and process improvement with Microsoft Azure for the BI area
An insurance company with a presence in several Latin American countries optimizes response time by 300% through the implementation of Microsoft Azure.
About the client
Mexican insurance company with over 30 years of experience in the market, operating in 4 Latin American countries.
It provides comprehensive digital solutions, medical assistance, insurance, travel assistance, and road assistance, among others.
The company offers everything from personalized solutions to tailor-made projects. Its vision is to be the leading company in Latin America in offering comprehensive solutions, providing excellent services that adhere to its values.

Needs
The client is seeking the implementation of an automation solution to reduce manual work, human error, data collection time, and to have dashboards for decision-making.
The objective is to migrate the On-Premise servers where the Business Intelligence tool and other databases are installed to the cloud, thus offering the possibility to evaluate replacing the current architecture. Additionally, the aim is to reduce the platform’s cost, democratize the use of information, and automate the information cycle as much as possible.
Solution
The proposal suggests creating a Big Data environment on the Microsoft Azure cloud, enabling the establishment of the complete flow of the client’s Business Intelligence operation.
Azure Networking provides the connectivity and scalability the client needs without the requirement for them to build or manage up to the fiber.

Results
The client managed to optimize response times by 300%, resulting from the automation process, especially in the data collection process. Furthermore, complete independence of the BI area from the user areas was achieved, as they now have total freedom to consume information in the various formats they require.
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