We harness the power of data for better decision making within an innovative organizational culture, through our team of Data Architects, Data Scientists and Data Engineers.
This evolves into gigantic volumes of data, which using the tools provided by the cloud allows us not only to improve its analysis but also to implement Machine Learning and AI to increase business intelligence.
Robotic Process Automation (RPA) and Artificial Intelligence that empower a rapid automation of end-to-end business processes and accelerate digital transformation.
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A renowned automotive company accelerated its digital transformation by migrating and modernizing its SAP S/4HANA environment on AWS, ensuring operational efficiency, scalability and cost savings.
Gobernanza cloud que garantiza rendimiento, seguridad y eficiencia en el mundo del streaming
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A tour of the main opportunities that arise from a correct and timely migration of workloads to the cloud, and the trends that are being visualized in the cloud universe.
Application migration, optimization, efficiency, security, analytics and implementation services, with the aim of simplifying and accelerating the adoption of the latest IT trends in the market.
DevSecOps transformation: Speed, security and collaboration for modern development
A leading technology company modernized its development ecosystem with GitHub and Azure alongside Nubiral, reducing provisioning times and improving security.
We scale to environments with thousands of items monitored simultaneously.
We also capture data of systems and applications over time to make proactive decisions and to anticipate disruptions in business services.
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How to transform scattered information into reusable digital assets that accelerate decision-making, improve operational efficiency, and open up new business opportunities.
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All about the ability to coordinate specialized agents that operate with context, rules, and business objectives so that this technology becomes a true competitive advantage.
Technology trends 2026: The year of intelligent architecture
Technological evolution is no longer about adopting isolated solutions, but about designing intelligent architectures capable of learning, anticipating, and operating autonomously.
As an Advanced Consulting Partner of the AWS Partner Network, we think outside the box, daring to go where no one has gone before.
We constantly challenge ourselves to be better, providing your company with AWS solutions in a holistic and tailored way.
As Cloud Gold Partner, we work together with Microsoft every day to offer our clients the most innovative solutions based on the different microservices and capabilities that the Azure cloud offers.
Our team is constantly training and certifying on Azure’s services.
We scale to environments with thousands of items monitored simultaneously.
We also capture data of systems and applications over time to make proactive decisions and to anticipate disruptions in business services.
Nubiral and Diligent join to present a revolutionary solution that will transform the way organizations manage their GRC (Governance, Risk, and Compliance) processes.
We harness the power of data for better decision making within an innovative organizational culture, through our team of Data Architects, Data Scientists and Data Engineers.
This evolves into gigantic volumes of data, which using the tools provided by the cloud allows us not only to improve its analysis but also to implement Machine Learning and AI to increase business intelligence.
Robotic Process Automation (RPA) and Artificial Intelligence that empower a rapid automation of end-to-end business processes and accelerate digital transformation.
Three forces reshaping the technology agenda: AI, cloud, and security
Intelligent automation, cloud cost optimization, and proactive security: three pillars that come together to transform technology operations with a direct impact on productivity, costs, and resilience.
Technology trends 2026: The year of intelligent architecture
Technological evolution is no longer about adopting isolated solutions, but about designing intelligent architectures capable of learning, anticipating, and operating autonomously.
Learn about our architecture that combines at least one public and one private cloud to deliver the highest levels of scalability, flexibility, and performance.
Modernization of SAP on AWS: Efficiency, control and scale for a leading automotive company
A renowned automotive company accelerated its digital transformation by migrating and modernizing its SAP S/4HANA environment on AWS, ensuring operational efficiency, scalability and cost savings.
Gobernanza cloud que garantiza rendimiento, seguridad y eficiencia en el mundo del streaming
En un entorno donde la experiencia del usuario es clave, una reconocida plataforma de streaming confió en Nubiral para optimizar sus operaciones en AWS y escalar de forma segura, continua y eficiente.
Data Sovereignty: Key to innovating securely, complying with regulations, and maintaining control of information in increasingly complex digital environments.
A tour of the main opportunities that arise from a correct and timely migration of workloads to the cloud, and the trends that are being visualized in the cloud universe.
Application migration, optimization, efficiency, security, analytics and implementation services, with the aim of simplifying and accelerating the adoption of the latest IT trends in the market.
DevSecOps transformation: Speed, security and collaboration for modern development
A leading technology company modernized its development ecosystem with GitHub and Azure alongside Nubiral, reducing provisioning times and improving security.
We scale to environments with thousands of items monitored simultaneously.
We also capture data of systems and applications over time to make proactive decisions and to anticipate disruptions in business services.
End-to-End data governance for cybersecurity operations
One of the leading banks in Chile utilizes the most advanced AWS services to work on the ingestion, storage, detection, and predictive models of data from cybersecurity intelligence sources.
Data products: What they are and why your business needs them
How to transform scattered information into reusable digital assets that accelerate decision-making, improve operational efficiency, and open up new business opportunities.
Secure AI development: Higher value and lower business risk
All about this approach to developing and deploying AI while ensuring ethical, legal, data protection, information security and accountability principles.
As an Advanced Consulting Partner of the AWS Partner Network, we think outside the box, daring to go where no one has gone before.
We constantly challenge ourselves to be better, providing your company with AWS solutions in a holistic and tailored way.
As Cloud Gold Partner, we work together with Microsoft every day to offer our clients the most innovative solutions based on the different microservices and capabilities that the Azure cloud offers.
Our team is constantly training and certifying on Azure’s services.
We scale to environments with thousands of items monitored simultaneously.
We also capture data of systems and applications over time to make proactive decisions and to anticipate disruptions in business services.
Nubiral and Diligent join to present a revolutionary solution that will transform the way organizations manage their GRC (Governance, Risk, and Compliance) processes.
Three forces reshaping the technology agenda: AI, cloud, and security
Intelligent automation, cloud cost optimization, and proactive security: three pillars that come together to transform technology operations with a direct impact on productivity, costs, and resilience.
Data products: What they are and why your business needs them
How to transform scattered information into reusable digital assets that accelerate decision-making, improve operational efficiency, and open up new business opportunities.
Amazon Bedrock AgentCore: From Assistants to Autonomous Agents
Amazon Bedrock AgentCore permite desplegar agentes de IA autónomos en entornos empresariales: razonamiento, integración con sistemas corporativos y control a escala.
All about the ability to coordinate specialized agents that operate with context, rules, and business objectives so that this technology becomes a true competitive advantage.
Technology trends 2026: The year of intelligent architecture
Technological evolution is no longer about adopting isolated solutions, but about designing intelligent architectures capable of learning, anticipating, and operating autonomously.
El máximo reto para bancos y fintech está en encontrar el punto de equilibrio. De un lado, clientes informados y exigentes que requieren una mejor experiencia y una atención inmediata. Del otro, regulaciones estrictas que no se pueden soslayar. En el medio, estrategias de fraude cada vez más sofisticadas. ¿Se puede dar respuesta a todo esto en simultáneo? Bienvenidos a la era de las operaciones financieras con GenAI.
Desafíos en el sector bancario
En efecto, el número de desafíos que enfrenta la industria de servicios financieros va en franco crecimiento. A continuación, detallaremos algunos de los más destacados.
Gestión de riesgos y cumplimiento normativo
El cumplimiento regulatorio y la gestión de riesgos son dos de los pilares fundamentales para el sector.
La confianza en el sistema financiero se apoya en gran medida sobre esto. Por eso, las empresas del sector necesitan sistemas robustos que incluyan la identificación, evaluación, mitigación y monitoreo continuo de los riesgos. Los clientes necesitan soluciones en tiempo real y es imprescindible realizar todas estas tareas con la máxima eficiencia y en tiempo real.
Por otra parte, deben analizarse de manera continua los marcos normativos y la capacidad de cumplimiento, ya que cambian con frecuencia, en especial en la región.
Personalización de servicios
En un mercado cada vez más competitivo, los bancos necesitan personalizar sus servicios para diferenciarse.
Los clientes son cada vez más exigentes y demandan velocidad, eficiencia, accesibilidad y flexibilidad. Todo, mientras interactúan por los múltiples canales de su preferencia.
Brindar experiencias personalizadas puede resultar un desafío para las empresas del mercado, que típicamente cuentan con silos de información y no disponen de una mirada de 360º del cliente final. En este contexto es clave contar con iniciativas, herramientas y procesos de plataformas de datos que permitan a los bancos aprovechar de manera ágil y en tiempo y forma los datos de los clientes.
Sumado a esto, la proliferación de modelos de GenAI nos permiten, en conjunto con técnicas y modelos de ML tradicionales, utilizar estos datos en el contexto de las operaciones financieras y realizar análisis avanzados para entender las necesidades, los hábitos y las preferencias de cada cliente. De esa manera, habilita la posibilidad de ofrecer productos y servicios altamente precisos y específicos.
Prevención de fraude y seguridad de transacciones
El aumento de las transacciones digitales llevó a un fenómeno asociado: el incremento significativo de intentos de fraude. En este contexto, los bancos necesitan implementar medidas avanzadas de protección.
Sumado a las técnicas tradicionales de detección temprana y prevención de fraude a través de modelos predictivos, podemos incorporar GenAI a estos procesos claves.
Los bancos pueden aumentar las capacidades de sus equipos de atención al cliente con asistentes conversacionales para automatizar parte del proceso de recabar información. Por ejemplo, cuando alguien desconoce una transacción en el estado de cuenta de una tarjeta de crédito. Se utiliza un agente basado en un LLM para establecer datos como transacción, fecha, monto o datos de la tarjeta, que luego serán utilizados en el análisis.
Mejora en la experiencia del cliente y fidelización
Asociado con la personalización, la mejora en la experiencia del cliente y la fidelización es clave para el crecimiento sostenido. Esto implica ofrecer una atención de alta calidad, resolver problemas de manera eficiente y proporcionar valor añadido a través de programas de lealtad y recompensas.
Mediante el uso de LLMs, los equipos de marketing pueden generar mensajes y contenidos relevantes para cada cliente, en un tono apropiado y personalizado.
Soluciones de GenAI para bancos
La cantidad de casos de uso para impulsar las operaciones financieras con GenAI crece día a día. A continuación, detallaremos algunos de los más destacados.
Análisis predictivo para evaluación de riesgos crediticios y detección de fraude
Con GenAI es posible realizar análisis de imágenes o grabaciones de audio. A partir de esto, es posible detectar posibles fraudes, como falsificación de documentos o intentos de suplantación de identidad.
Por otra parte, se puede alcanzar la máxima precisión en la evaluación de riesgos crediticios. Entre otras cosas, esta tecnología hace posible recopilar información sobre los objetivos y la tolerancia al riesgo de los clientes.
Automatización de procesos
Las alternativas de automatización son múltiples e impactan en distintos estratos de negocios.
Desde la suscripción y el alta de los clientes hasta el procesamiento de documentación para analizar y garantizar el cumplimiento normativo, las opciones son ilimitadas.
Por ejemplo, es posible procesar de manera automática comprobantes de pago o facturas a través de imágenes, con extracción de la información relevante.
Plataformas digitales personalizadas y experiencia de usuario mejorada
Las plataformas digitales son esenciales para ofrecer una experiencia de cliente superior.
La implementación de chatbots inteligentes con los que se pueda interactuar en lenguaje natural tiende a revolucionar las interacciones de las personas con los bancos. A esto, se suma la simplicidad de las aplicaciones móviles intuitivas y el significativo aumento de los servicios en línea.
Por otra parte, con soluciones demachine learning es posible entregar recomendaciones personalizadas para los clientes. O proveerle un asistente virtual financiero, que resuelva consultas relacionadas con la gestión de carteras, asesoramiento de inversiones y planificación para optimizar las estrategias financieras
En conjunto, estas soluciones mejoran la satisfacción del cliente y reducen los costos operativos, ya que automatizan tareas rutinarias.
Conclusiones
Las empresas de banca y fintech necesitan combinar agilidad con seguridad, personalización del cliente con robustez, innovación con cumplimiento normativo.
Las operaciones financieras con GenAI pueden satisfacer todos estos requisitos en simultáneo. El acompañamiento de un socio tecnológico experto comoNubiral resulta clave para que todo este potencial se convierta en realidad. Una tecnología que, para usar términos de la industria, debería estar generando en las empresas del sector el máximo interés.
¿Te interesa impulsar tu negocio con GenAI? Nuestros expertos están esperando tu contacto para armar una estrategia acorde a tus necesidades: ¡Agenda tu reunión!
Three forces reshaping the technology agenda: AI, cloud, and security
Intelligent automation, cloud cost optimization, and proactive security: three pillars that come together to transform technology operations with a direct impact on productivity, costs, and resilience.
Amazon Bedrock AgentCore: From Assistants to Autonomous Agents
Amazon Bedrock AgentCore permite desplegar agentes de IA autónomos en entornos empresariales: razonamiento, integración con sistemas corporativos y control a escala.
All about the ability to coordinate specialized agents that operate with context, rules, and business objectives so that this technology becomes a true competitive advantage.
Three forces reshaping the technology agenda: AI, cloud, and security
Intelligent automation, cloud cost optimization, and proactive security: three pillars that come together to transform technology operations with a direct impact on productivity, costs, and resilience.
Webinar | Sustainability and Innovation: The path to an efficient and sustainable operation
Specialists in Sustainability and Business discuss the environmental problems that affect our daily lives, in addition with the benefits that the preservation of natural resources bring to companies.
Technology trends 2026: The year of intelligent architecture
Technological evolution is no longer about adopting isolated solutions, but about designing intelligent architectures capable of learning, anticipating, and operating autonomously.