Data & Innovation • Telecommunications • Microsoft
Document query automation with OpenAI and Microsoft Teams
Development of a solution with an intuitive interface to upload, manage, and query classified information from a single platform.
About the client
A leading telecommunications operator with a presence across much of Latin America, offering mobile, fixed-line, internet, and television services.
The company stands out for its broad coverage, state-of-the-art infrastructure, and commitment to technological innovation.
Its focus is on delivering reliable connectivity and digital solutions for individuals, businesses, and governments, promoting access to information and digital transformation in the region.
Needs
The client needed to integrate OpenAI with Microsoft Teams to facilitate querying of PDF documents stored in Azure.
The goal was to allow users to perform natural language searches on these files, improve access to information, and ensure agile document management segmented by country and topic.
Solution
Nubiral implemented an MVP that integrated OpenAI deployed in Azure with a conversational interface within Microsoft Teams.
The solution enables administrators to upload and query PDF documents, including functionalities for adding and removing documents, previewing, classification by country and group, and contextualization of responses.
The entire ecosystem was designed to be scalable and easily manageable.
Results
A more efficient and accurate query experience was achieved directly from Microsoft Teams.
The dynamic updating of the document base allows information to remain current and segmented by country, improving decision-making and reducing the time spent on manual searches.
The solution enabled intelligent and centralized document management, aligned with the client’s operational needs.
