Innovation and technology nurture each other.

We harness the power of data for better decision making within an innovative organizational culture, through our team of Data Architects, Data Scientists and Data Engineers.

This evolves into gigantic volumes of data, which using the tools provided by the cloud allows us not only to improve its analysis but also to implement Machine Learning and AI to increase business intelligence.

Intelligent Forecasting

AI solution that allows the forecasting of business events in advance in order to plan improvements and actions that optimize results.

Data Lakes

Business analysis, manage diverse data sources, and achieve a better understanding of the world through these centralized repositories.

Master Data Optimization

The Master Data Optimization solution uses Machine Learning to automate the creation, remediation and continuous maintenance of master databases.

HealthBot

Virtual health channel that uses cognitive technologies such as artificial intelligence, in order to optimize and speed up the times of health institutions.

Generative AI

Discover the technological disruption that allows you to take your business to a new level and achieve maximum productivity.

Intelligent Automation

Robotic Process Automation (RPA) and Artificial Intelligence that empower a rapid automation of end-to-end business processes and accelerate digital transformation.

Nubiral Cognitive AI Bot

Virtual conversational assistant based on Artificial Intelligence (AI) that enables real-time file processing.

Intelligent Document Processing

An AI solution that allows extracting information from documents and incorporating it into an automatic process, using OCR technology.

Expert help to manage infrastructure and data

This important Argentine energy company chose Nubiral to obtain high-level support for its Oracle solutions and an advanced monitoring system for its critical IT assets.

Read more

Optimal infrastructure monitoring with Zabbix

A single platform and a single visualization to gain efficiency when managing the more than 1,600 devices of this energy company with a solid presence in Latin America and more than 100 years in the industry.

Read more

Modernizing DevOps to take agility to the next level

This leading Colombian company in the hydrocarbon transportation and logistics industry is now able to respond quickly to the demands of a fast-moving market.

Read more

New data platform with analytics and machine learning

The implementation of Microsoft Fabric enables this company in charge of coordinating the generation, transmission and distribution of power in Argentina to capitalize on the value of its data and even generate new monetization alternatives.

Read more
Blog

Microsoft Fabric on Azure: Best practices for migration

The successful and careful migration of data to Microsoft Fabric on the Azure platform allows maximizing the use of data for business benefit.

Read more
eBooks

Banking & Fintech: How to integrate GenAI in fraud detection

A guide for financial firms to discover the power of this new technology to optimize their fraud detection strategies.

Read more
Papers

Banking and Fintech: How to get value from emerging technologies?

A guide for companies to start capitalizing on their investments in new technologies now.

Read more
Whitepapers

Machine learning recommender systems in digital media companies

Advances in machine learning enable digital media companies to improve their recommender systems and optimize user experience.

Read more

Learn about our architecture that combines at least one public and one private cloud to deliver the highest levels of scalability, flexibility, and performance.

Deployment of AWS Control Tower and migration of services to Openshift

A major bank needed to migrate its workloads to the cloud and decided to rely on Nubiral for the initial configuration in AWS.

Read more

Application modernization by migrating to the AWS cloud

Migration to the AWS Cloud at Telecom Argentina, modernizing obsolete applications with a focus on operational excellence.

Read more

Modernization of multimedia content with AWS Migration

Successful migration to AWS cloud to modernize Claro Video’s multimedia content infrastructure.

Read more

Migration to AWS by a major Japanese automobile company

The smooth migration of Toyota to AWS unleashes performance, cost efficiency, and user satisfaction.

Read more
Blog

EC2 & AWS: Powering business in the cloud

A tool that offers flexibility, scalability and efficiency, and could become the keystone to take your business to a new level.

Read more
eBooks

Cloud 4.0: A phenomenon in exponential growth

A tour of the main opportunities that arise from a correct and timely migration of workloads to the cloud, and the trends that are being visualized in the cloud universe.

Read more
Papers
04 October , 2022

Cloud 4.0: A phenomenon in exponential growth

A tour of the main opportunities that arise from a correct and timely migration of workloads to the cloud, and the trends that are being visualized in the cloud universe.

Read more

Application migration, optimization, efficiency, security, analytics and implementation services, with the aim of simplifying and accelerating the adoption of the latest IT trends in the market.

Planning and Consulting

  • Evaluation and Planning
  • Adoption Strategy Consultancy

Test

  • Test Automation

Execution

  • Design and implementation of CI/CD Pipeline
  • Automation and implementation of processes

App Dev

  • Code (JavaScript, Go, Python)

Development to integrate Gala chatbot into the CloudGuru educational platform

The client needed to evolve their Gala chatbot so that end users could consume information from their centralized documentation platform.

Read more

Migration of CI/CD to Github

Important bank in Colombia migrates from GitLab to GitHub Enterprise and trains its staff for efficient adoption.

Read more

Migration of CI/CD to Github

Migration and Configuration of GitHub Enterprise Server for a major financial group, focused on modernizing its on-premise CI/CD structure.

Read more

Telecommunications modernization with AWS technologies

A leading telecommunications company modernizes its applications to respond more quickly and agilely to market changes.

Read more
Blog

GitHub: Features for fintech web application development

This powerful tool constitutes a complete ecosystem that boosts efficiency and collaboration in all aspects of the software development cycle.

Read more
eBooks

Agile & DevOps

A review of the meanings of each of these concepts, how they integrate with each other and what benefits they bring.

Read more

We scale to environments with thousands of items monitored simultaneously.
We also capture data of systems and applications over time to make proactive decisions and to anticipate disruptions in business services.

  • Zabbix Architecture and Implementation
  • Data & Analytics Monitoring

Implementation of monitoring solution with Zabbix

Private bank implements comprehensive Observability solution with Nubiral to optimize and gain greater visibility of its Infrastructure health.

Read more

Implementation of OpenSearch

Improving data observability and security at a major bank with AWS OpenSearch.

Read more

Implementation of OpenSearch

One of the leading banks in Chile utilizes the most advanced AWS services to work on the ingestion, storage, detection, and predictive models of data from cybersecurity intelligence sources.

Read more

Monitoring solution upgrade using Zabbix

Migration of monitoring tool to an automated system for host discovery, dashboards, and scalability over time.

Read more
Blog

Why should companies implement observability solutions?

In addition to anticipating and preventing IT infrastructure problems that impact the business, this strategy is key to boosting the user experience.

Read more
eBooks

Compliance: the evolution of monitoring

A key paradigm for anticipating and solving problems in increasingly complex IT infrastructures.

Read more
Whitepapers

OpenSearch and its log agents

OpenSearch is a comprehensive solution for centralizing and analyzing logs from various sources, ideal for managing complex IT scenarios.

Read more

We help innovate by preparing our clients against current cyber threats.

We fulfill the responsibility of protecting data to maintain trust and comply with regulations.

  • Cloud Assessment & Consulting
  • Security Frameworks & Best Practices
  • Penetration Testing
  • Cloud Security
  • Governance, Risk & Compliance
  • DevSecOps
Blog

Cybersecurity: A key pillar for a 360° digital experience

Mitigating risks linked to cyberattacks and protecting data is essential to survive and lead in the current era of digital transformation.

Read more
Whitepapers

Cybersecurity in your company: The 360º digital solution from Nubiral

How to develop a cybersecurity plan? Which are the main threats? Which are the best and most modern technologies to face these threats?

Read more

Microsoft Fabric on Azure: Best practices for migration

The successful and careful migration of data to Microsoft Fabric on the Azure platform allows maximizing the use of data for business benefit.

Read more

Why should companies implement observability solutions?

In addition to anticipating and preventing IT infrastructure problems that impact the business, this strategy is key to boosting the user experience.

Read more

Generative AI in Oil & Gas: 5 highly complex use cases

Key applications of this new technology that contribute sustainably to the progress of the sector.

Read more

Data augmentation in images: Uses and benefits

The strategy of creating synthetic data, known as data augmentation in images, is key to obtaining the maximum added value from computer vision.

Read more

Banking & Fintech: How to integrate GenAI in fraud detection

A guide for financial firms to discover the power of this new technology to optimize their fraud detection strategies.

Read more

Transform your business with the power of Azure OpenAI Service

How to quickly and easily create your own Copilot and Generative AI applications.

Read more

GenAI use cases with Amazon Bedrock

Discover the potential of digital transformation with Generative AI.

Read more

MLOps: powering the value of machine learning

A comprehensive guide to MLOps, a key discipline that guarantees the success of Machine Learning (ML) projects in organizations.

Read more

Connect+ is a great tool to incorporate knowledge and stay up to date with the latest technological developments.

Access new innovative audiovisual content, quickly and easily. Explore and get to know the technological universe in a different and agile way!

Machine learning recommender systems in digital media companies

Advances in machine learning enable digital media companies to improve their recommender systems and optimize user experience.

Read more

Cybersecurity in your company: The 360º digital solution from Nubiral

How to develop a cybersecurity plan? Which are the main threats? Which are the best and most modern technologies to face these threats?

Read more

Microsoft Fabric Guide: Use case end-to-end Deployment

Banks and financial services companies can benefit in numerous ways by deploying Microsoft Fabric.

Read more

How to Deploy Microsoft Fabric in Multicloud Infrastructures

Microsoft Fabric’s data analytics combined with the power of the multi-cloud architecture, drives decision making and empowers users.

Read more

AWS + Nubiral

As an Advanced Consulting Partner of the AWS Partner Network, we think outside the box, daring to go where no one has gone before.
We constantly challenge ourselves to be better, providing your company with AWS solutions in a holistic and tailored way.

Microsoft + Nubiral

As Cloud Gold Partner, we work together with Microsoft every day to offer our clients the most innovative solutions based on the different microservices and capabilities that the Azure cloud offers.
Our team is constantly training and certifying on Azure’s services.

Zabbix + Nubiral

We scale to environments with thousands of items monitored simultaneously.
We also capture data of systems and applications over time to make proactive decisions and to anticipate disruptions in business services.

Diligent + Nubiral

Nubiral and Diligent join to present a revolutionary solution that will transform the way organizations manage their GRC (Governance, Risk, and Compliance) processes.

Data
& Innovation

General Info

Innovation and technology nurture each other.

We harness the power of data for better decision making within an innovative organizational culture, through our team of Data Architects, Data Scientists and Data Engineers.

This evolves into gigantic volumes of data, which using the tools provided by the cloud allows us not only to improve its analysis but also to implement Machine Learning and AI to increase business intelligence.

Solutions

Intelligent Forecasting

AI solution that allows the forecasting of business events in advance in order to plan improvements and actions that optimize results.

Data Lakes

Business analysis, manage diverse data sources, and achieve a better understanding of the world through these centralized repositories.

Master Data Optimization

The Master Data Optimization solution uses Machine Learning to automate the creation, remediation and continuous maintenance of master databases.

HealthBot

Virtual health channel that uses cognitive technologies such as artificial intelligence, in order to optimize and speed up the times of health institutions.

Generative AI

Discover the technological disruption that allows you to take your business to a new level and achieve maximum productivity.

Intelligent Automation

Robotic Process Automation (RPA) and Artificial Intelligence that empower a rapid automation of end-to-end business processes and accelerate digital transformation.

Nubiral Cognitive AI Bot

Virtual conversational assistant based on Artificial Intelligence (AI) that enables real-time file processing.

Intelligent Document Processing

An AI solution that allows extracting information from documents and incorporating it into an automatic process, using OCR technology.

Success Stories

Expert help to manage infrastructure and data

This important Argentine energy company chose Nubiral to obtain high-level support for its Oracle solutions and an advanced monitoring system for its critical IT assets.

Read more

Optimal infrastructure monitoring with Zabbix

A single platform and a single visualization to gain efficiency when managing the more than 1,600 devices of this energy company with a solid presence in Latin America and more than 100 years in the industry.

Read more

Modernizing DevOps to take agility to the next level

This leading Colombian company in the hydrocarbon transportation and logistics industry is now able to respond quickly to the demands of a fast-moving market.

Read more

New data platform with analytics and machine learning

The implementation of Microsoft Fabric enables this company in charge of coordinating the generation, transmission and distribution of power in Argentina to capitalize on the value of its data and even generate new monetization alternatives.

Read more

Connect

Blog

Microsoft Fabric on Azure: Best practices for migration

The successful and careful migration of data to Microsoft Fabric on the Azure platform allows maximizing the use of data for business benefit.

Read more
eBooks

Banking & Fintech: How to integrate GenAI in fraud detection

A guide for financial firms to discover the power of this new technology to optimize their fraud detection strategies.

Read more
Papers

Banking and Fintech: How to get value from emerging technologies?

A guide for companies to start capitalizing on their investments in new technologies now.

Read more
Whitepapers

Machine learning recommender systems in digital media companies

Advances in machine learning enable digital media companies to improve their recommender systems and optimize user experience.

Read more

Hybrid
Multi Cloud

General Info

Learn about our architecture that combines at least one public and one private cloud to deliver the highest levels of scalability, flexibility, and performance.

Success Stories

Deployment of AWS Control Tower and migration of services to Openshift

A major bank needed to migrate its workloads to the cloud and decided to rely on Nubiral for the initial configuration in AWS.

Read more

Application modernization by migrating to the AWS cloud

Migration to the AWS Cloud at Telecom Argentina, modernizing obsolete applications with a focus on operational excellence.

Read more

Modernization of multimedia content with AWS Migration

Successful migration to AWS cloud to modernize Claro Video’s multimedia content infrastructure.

Read more

Migration to AWS by a major Japanese automobile company

The smooth migration of Toyota to AWS unleashes performance, cost efficiency, and user satisfaction.

Read more

Connect

Blog

EC2 & AWS: Powering business in the cloud

A tool that offers flexibility, scalability and efficiency, and could become the keystone to take your business to a new level.

Read more
eBooks

Cloud 4.0: A phenomenon in exponential growth

A tour of the main opportunities that arise from a correct and timely migration of workloads to the cloud, and the trends that are being visualized in the cloud universe.

Read more
Papers
04 October , 2022

Cloud 4.0: A phenomenon in exponential growth

A tour of the main opportunities that arise from a correct and timely migration of workloads to the cloud, and the trends that are being visualized in the cloud universe.

Read more

DevOps
& App Evolution

General Info

Application migration, optimization, efficiency, security, analytics and implementation services, with the aim of simplifying and accelerating the adoption of the latest IT trends in the market.

Solutions

Planning and Consulting

  • Evaluation and Planning
  • Adoption Strategy Consultancy

Test

  • Test Automation

Execution

  • Design and implementation of CI/CD Pipeline
  • Automation and implementation of processes

App Dev

  • Code (JavaScript, Go, Python)

Success Stories

Development to integrate Gala chatbot into the CloudGuru educational platform

The client needed to evolve their Gala chatbot so that end users could consume information from their centralized documentation platform.

Read more

Migration of CI/CD to Github

Important bank in Colombia migrates from GitLab to GitHub Enterprise and trains its staff for efficient adoption.

Read more

Migration of CI/CD to Github

Migration and Configuration of GitHub Enterprise Server for a major financial group, focused on modernizing its on-premise CI/CD structure.

Read more

Telecommunications modernization with AWS technologies

A leading telecommunications company modernizes its applications to respond more quickly and agilely to market changes.

Read more

Connect

Blog

GitHub: Features for fintech web application development

This powerful tool constitutes a complete ecosystem that boosts efficiency and collaboration in all aspects of the software development cycle.

Read more
eBooks

Agile & DevOps

A review of the meanings of each of these concepts, how they integrate with each other and what benefits they bring.

Read more

Monitoring
& Intelligence

General Info

We scale to environments with thousands of items monitored simultaneously.
We also capture data of systems and applications over time to make proactive decisions and to anticipate disruptions in business services.

Solutions

  • Zabbix Architecture and Implementation
  • Data & Analytics Monitoring

Success Stories

Implementation of monitoring solution with Zabbix

Private bank implements comprehensive Observability solution with Nubiral to optimize and gain greater visibility of its Infrastructure health.

Read more

Implementation of OpenSearch

Improving data observability and security at a major bank with AWS OpenSearch.

Read more

Implementation of OpenSearch

One of the leading banks in Chile utilizes the most advanced AWS services to work on the ingestion, storage, detection, and predictive models of data from cybersecurity intelligence sources.

Read more

Monitoring solution upgrade using Zabbix

Migration of monitoring tool to an automated system for host discovery, dashboards, and scalability over time.

Read more

Connect

Blog

Why should companies implement observability solutions?

In addition to anticipating and preventing IT infrastructure problems that impact the business, this strategy is key to boosting the user experience.

Read more
eBooks

Compliance: the evolution of monitoring

A key paradigm for anticipating and solving problems in increasingly complex IT infrastructures.

Read more
Whitepapers

OpenSearch and its log agents

OpenSearch is a comprehensive solution for centralizing and analyzing logs from various sources, ideal for managing complex IT scenarios.

Read more

Cybersecurity

General Info

We help innovate by preparing our clients against current cyber threats.

We fulfill the responsibility of protecting data to maintain trust and comply with regulations.

Solutions

  • Cloud Assessment & Consulting
  • Security Frameworks & Best Practices
  • Penetration Testing
  • Cloud Security
  • Governance, Risk & Compliance
  • DevSecOps

Connect

Blog

Cybersecurity: A key pillar for a 360° digital experience

Mitigating risks linked to cyberattacks and protecting data is essential to survive and lead in the current era of digital transformation.

Read more
Whitepapers

Cybersecurity in your company: The 360º digital solution from Nubiral

How to develop a cybersecurity plan? Which are the main threats? Which are the best and most modern technologies to face these threats?

Read more

Partners

Solutions

AWS + Nubiral

As an Advanced Consulting Partner of the AWS Partner Network, we think outside the box, daring to go where no one has gone before.
We constantly challenge ourselves to be better, providing your company with AWS solutions in a holistic and tailored way.

Microsoft + Nubiral

As Cloud Gold Partner, we work together with Microsoft every day to offer our clients the most innovative solutions based on the different microservices and capabilities that the Azure cloud offers.
Our team is constantly training and certifying on Azure’s services.

Zabbix + Nubiral

We scale to environments with thousands of items monitored simultaneously.
We also capture data of systems and applications over time to make proactive decisions and to anticipate disruptions in business services.

Diligent + Nubiral

Nubiral and Diligent join to present a revolutionary solution that will transform the way organizations manage their GRC (Governance, Risk, and Compliance) processes.

Success Stories

Innovative Blockchain solution with Smart Contracts on AWS

The project focuses on implementing a private blockchain platform to improve transparency, security, and efficiency in deployment and development processes.

Read more

A medical center implements a chatbot and cognitive services

Improvement in patient care times and reduction in administrative staff dedication costs for routine tasks.

Read more

Implementation of monitoring solution with Zabbix

Private bank implements comprehensive Observability solution with Nubiral to optimize and gain greater visibility of its Infrastructure health.

Read more

Connect

Blog

Microsoft Fabric on Azure: Best practices for migration

The successful and careful migration of data to Microsoft Fabric on the Azure platform allows maximizing the use of data for business benefit.

Read more

Why should companies implement observability solutions?

In addition to anticipating and preventing IT infrastructure problems that impact the business, this strategy is key to boosting the user experience.

Read more

Generative AI in Oil & Gas: 5 highly complex use cases

Key applications of this new technology that contribute sustainably to the progress of the sector.

Read more

Data augmentation in images: Uses and benefits

The strategy of creating synthetic data, known as data augmentation in images, is key to obtaining the maximum added value from computer vision.

Read more

eBooks & Papers

Banking & Fintech: How to integrate GenAI in fraud detection

A guide for financial firms to discover the power of this new technology to optimize their fraud detection strategies.

Read more

Transform your business with the power of Azure OpenAI Service

How to quickly and easily create your own Copilot and Generative AI applications.

Read more

GenAI use cases with Amazon Bedrock

Discover the potential of digital transformation with Generative AI.

Read more

MLOps: powering the value of machine learning

A comprehensive guide to MLOps, a key discipline that guarantees the success of Machine Learning (ML) projects in organizations.

Read more

Connect+

Connect+ is a great tool to incorporate knowledge and stay up to date with the latest technological developments.

Access new innovative audiovisual content, quickly and easily. Explore and get to know the technological universe in a different and agile way!

Whitepapers

Machine learning recommender systems in digital media companies

Advances in machine learning enable digital media companies to improve their recommender systems and optimize user experience.

Read more

Cybersecurity in your company: The 360º digital solution from Nubiral

How to develop a cybersecurity plan? Which are the main threats? Which are the best and most modern technologies to face these threats?

Read more

Microsoft Fabric Guide: Use case end-to-end Deployment

Banks and financial services companies can benefit in numerous ways by deploying Microsoft Fabric.

Read more

How to Deploy Microsoft Fabric in Multicloud Infrastructures

Microsoft Fabric’s data analytics combined with the power of the multi-cloud architecture, drives decision making and empowers users.

Read more
Unidades tecnológicas

Monitoring & Intelligence

Escalamos a entornos con miles de ítems monitoreados en forma simultánea. Además capturamos datos de comportamiento de sistemas y aplicaciones a lo largo del tiempo, para la toma de decisiones proactivas y lograr anticipar disrupciones en los servicios de tu negocio.

¿Por qué el monitoreo es esencial en las empresas?

Entornos Complejos

Servidores on-premise, múltiples nubes, edge computing y dispositivos distribuidos.

Masificación del Teletrabajo

Dispositivos accediendo a sistemas corporativos desde cualquier lugar.

Continuidad del Negocio

Monitorear la infraestructura IT es crucial para evitar interrupciones.

¿Qué podemos monitorear?

Redes, servidores y máquinas virtuales

• Supervisa la conectividad, uso de recursos y disponibilidad de tus redes y servidores físicos.

• Controla el uso de recursos como CPU, memoria y almacenamiento.

• Identifica cuellos de botella y problemas de latencia que podrían afectar el rendimiento global.

• Asegura el correcto funcionamiento y rendimiento de entornos virtualizados.

cybersecurity services

Servicios web y seguridad

• Vigila la disponibilidad y el rendimiento de tus APIs y servicios web.

• Garantiza que los servicios externos e internos se mantengan operativos y seguros.

• Identifica amenazas, intrusiones y vulnerabilidades en tiempo real.

• Asegura que las políticas de seguridad se apliquen y actualicen correctamente.


Predictive capabilities and insights

Infraestructura en la nube, aplicaciones y bases de datos

• Monitorea recursos desplegados en nubes públicas, privadas o híbridas.

• Gestiona cargas de trabajo en servicios de infraestructura como AWS, Azure, Google Cloud, entre otros.

• Analiza el rendimiento y la disponibilidad de aplicaciones críticas.

• Detecta errores, tiempos de respuesta lentos y comportamientos anómalos.

• Observa el rendimiento, consultas y tiempos de respuesta de tus bases de datos.

• Evita problemas de acceso y asegura la integridad y disponibilidad de los datos.

Beneficios de monitoreo de infraestructura IT

Disponibilidad y continuidad

Asegura que todos los componentes críticos de la infraestructura estén siempre operativos.

Minimiza tiempos de inactividad y reduce casi a cero las interrupciones del servicio.

Eficiencia operativa

Optimiza el uso de recursos como servidores, redes y aplicaciones.

Reduce costos de mantenimiento al identificar y corregir ineficiencias rápidamente.

Visibilidad Completa y en Tiempo Real

Proporciona una vista integral de toda la infraestructura IT, desde servidores hasta la nube.

Permite la detección inmediata de problemas, con datos claros y accesibles para una rápida toma de decisiones.

Prevención de fallas y problemas

Sistemas predictivos que anticipan y resuelven problemas antes de que afecten el negocio.

Mecanismos de alarmas tempranas para actuar proactivamente y evitar costosas fallas.

Seguridad mejorada

Monitorea constantemente las vulnerabilidades y amenazas a la seguridad.

Mantiene las políticas de seguridad actualizadas y operativas, protegiendo la infraestructura de posibles ataques.

Mejor Experiencia para clientes y empleados

Garantiza tiempos de respuesta óptimos y un rendimiento consistente.

Mejora la satisfacción del cliente y la productividad de los empleados al mantener los sistemas siempre disponibles.

Automatización y reducción de esfuerzo humano

Automatiza procesos de monitoreo y corrección de errores, reduciendo la carga manual.

Permite a los equipos enfocarse en tareas estratégicas en lugar de resolver problemas recurrentes.

Flexibilidad y escalabilidad

Adapta el monitoreo a medida que la infraestructura crece o cambia.

Soporta la integración de nuevas tecnologías y expansiones sin comprometer la visibilidad o el control.

Retorno rápido de inversión

Inversiones en monitoreo que muestran beneficios claros y rápidos, como la reducción de tiempo de inactividad.

Mejora el rendimiento general del sistema, generando valor desde el inicio del proyecto.

Para desarrollar un plan efectivo, es necesario avanzar en las siguientes etapas:

Relevamiento de la infraestructura existente
  • Objetivo: Identificar todos los componentes críticos y actuales de la infraestructura IT, incluyendo servidores, redes, aplicaciones, bases de datos y cualquier otro recurso digital relevante.
  • Acciones:
    • Realizar un inventario completo de los activos de IT.
    • Detectar problemas heredados, puntos de falla y áreas que requieren optimización.
    • Evaluar la integración y compatibilidad de las tecnologías actuales.
Definición de objetivos y alcance
  • Objetivo: Establecer qué aspectos específicos de la infraestructura deben ser monitoreados y con qué objetivos (rendimiento, disponibilidad, seguridad, etc.).
  • Acciones:
    • Definir las métricas clave de rendimiento y los umbrales de alerta.
    • Determinar si la estrategia será abarcativa o se iniciará por áreas críticas con mayor impacto en el negocio.
    • Alinear los objetivos del monitoreo con las necesidades del negocio y los niveles de servicio esperados.
Selección de herramientas de monitoreo
  • Objetivo: Elegir las herramientas de software más adecuadas para cubrir los objetivos definidos y adaptarse a la infraestructura existente.
  • Acciones:
    • Evaluar opciones de herramientas de monitoreo (open source vs. soluciones comerciales).
    • Considerar la integración con los sistemas actuales y la capacidad de escalabilidad futura.
    • Probar las herramientas seleccionadas en un entorno controlado para asegurar su eficacia.
Implementación inicial y configuración
  • Objetivo: Configurar las herramientas seleccionadas y comenzar a implementar la estrategia de monitoreo en un entorno controlado o en una parte de la infraestructura.
  • Acciones:
    • Configurar las herramientas para que monitoreen las métricas y parámetros definidos.
    • Establecer las alertas y notificaciones para los eventos críticos.
    • Probar la configuración con datos reales y realizar ajustes según los resultados obtenidos.
Ejecución de pruebas piloto
  • Objetivo: Validar la efectividad de la implementación en un entorno real, pero limitado, para identificar problemas y oportunidades de mejora.
  • Acciones:
    • Ejecutar la estrategia de monitoreo en un área o proyecto específico.
    • Recoger datos de rendimiento y ajustes de alertas para garantizar la precisión.
    • Recibir feedback del equipo de IT y de los usuarios para ajustar la implementación.
Optimización y expansión gradual
  • Objetivo: Mejorar continuamente el monitoreo basado en los resultados de la prueba piloto y expandir la estrategia a otras áreas de la infraestructura.
  • Acciones:
    • Optimizar procesos y ajustar configuraciones de monitoreo basados en los resultados iniciales.
    • Gradualmente incluir más componentes y servicios en la estrategia de monitoreo.
    • Automatizar procesos de monitoreo y respuesta para reducir la intervención manual.
Capacitación y soporte continuo
  • Objetivo: Asegurar que el equipo de IT y otros usuarios clave entiendan cómo utilizar las herramientas de monitoreo y puedan responder adecuadamente a las alertas y reportes.
  • Acciones:
    • Capacitar a los equipos sobre el uso de los dashboards y la interpretación de datos.
    • Establecer un canal de soporte continuo con un socio tecnológico o un equipo especializado.
    • Proveer documentación y recursos de aprendizaje para facilitar la resolución de problemas.
Revisión y actualización periódica
  • Objetivo: Asegurar que la estrategia de monitoreo siga siendo relevante y efectiva a medida que la infraestructura IT evoluciona.
  • Acciones:
    • Revisar periódicamente los resultados del monitoreo y ajustar las configuraciones según los cambios en la infraestructura.
    • Actualizar las herramientas y procesos de monitoreo para incluir nuevas tecnologías y soluciones.
    • Realizar auditorías regulares para identificar mejoras y optimizar el desempeño de la estrategia.
Medición de impacto y ROI
  • Objetivo: Evaluar el retorno de la inversión (ROI) y el impacto de la estrategia de monitoreo en el negocio.
  • Acciones:
    • Comparar los tiempos de inactividad, la eficiencia operativa y otros KPIs antes y después de la implementación.
    • Calcular el ahorro en costos y el valor generado por la reducción de fallas y problemas de rendimiento.
    • Presentar los resultados a las partes interesadas para validar el éxito de la estrategia y justificar futuras expansiones.

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